As Virtualtech's Vice President of Operations, my focus is on "making things work". I am constantly on the lookout for ways to improve efficiency and lowering costs by constantly updating Virtualtech's business procedures and maintaining Virtualtech's quality standards... all while maintaining Virtualtech's competitive pricing.
I am a registered member of the Microsoft Partner program and handle all of Virtualtech's network and software/hardware maintenance, both internal and external. Tammy claims that I have memorized all 2500 pages of the book "Mastering Windows 2000 Server". While this may or may not be true, I did build our Web server and am responsible for ensuring that our hosting service is reliable and properly maintained.
I belong to several online discussion groups, participating at both a user and advisory level to make sure that Virtualtech has all of the tools necessary to maintain our design and network standards. I am a member of the HTML Writers Guild, and am also a member of the US chapter of Mensa.
I hold several certifications in various scripting languages, and I coordinate all of Virtualtech's "back-end" design duties utilizing custom Web scripting (including ASP/VBScript, PHP, JavaScript, MivaScript, and HTML). If you are a client of Virtualtech and have a technical support issue, I am your point of contact.
Additionally, I wear the accounting and finance hats, and I shovel the walk in winter.
"Mike and Tammy,
I just wanted to take a minute to thank you for resolving my email attachments problem! It goes to your credit that you looked into this for me without being asked to and without it being part of your scope of services for us. Thank you for this and all of the other 'out of scope' services you've provided us in the past, I really appreciate your help."
As Virtualtech's Vice President of Operations, my focus is on "making things work". I am constantly on the lookout for ways to improve efficiency and lowering costs by constantly updating Virtualtech's business procedures and maintaining Virtualtech's quality standards... all while maintaining Virtualtech's competitive pricing.